Demo Request

Unify Your Omni-Channel Customer Interactions

See how BroadSoft CC-One will increase the productivity and effectiveness of your agents, managers and administrators while providing your customers a unified contact center experience across all major communication channels.

Request A Live Demonstration to discover how CC-One will improve the business performance of your contact center, turning it into a strategic asset that reduces costs and increases top-line revenue. In the personalized online demonstration, you will see CC-One in action providing:

Omni-channel customer interactions – voice, web, email, chat and social communications in a unified environment
Unified contact center solutions – ACD, IVR, Call Recording, Interaction History and CRM Integration centrally managed and administered to improve operational efficiency and reduce costs
Omni-channel view of customer journey – analysis of cross-channel customer interactions
Predictive analytics-based routing – customer and agent matching based on an agent’s performance in meeting the customer’s predicted need and delivering the desired business results

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